Welcome to the Customer Service Carnivale. Because of all of you, both writers and readers, this carnivale is on its way to becoming a solid customer service resource.
Tupelo Kenyon brings two to the big top: Communication -- Friend or Foe, "Our communication skills can make or break us. This article includes some refreshing insights on communication from an unusual vantage point. Customer service depends upon crystal communication skills and these tips can make your customers happy to return again and again. Celebrate life with newfound attitudes about the art and science of communication." and How to Keep Your Word, "Customers respect businesses dedicated to keeping their word. Rediscover the creative power of your word." These from the blog Tupelo Kenyon.
GP brings us Keep Your Eye On The Prize at INNside Innkeeping in Montana. "Whether it's guests or sport, keep your eye on the prize."
Kim says CUSTOMER SERVICE - we are in the Dark Ages... at Gatherings.
Barry Welford shares Customer Service, The Perennial Joke at IVR (Intelligent Voice Response) from Crimsonet. "Customer service and bananas so often are involved in jokes. This cartoon is a good illustration. Perhaps advanced IVR will stop the customer service jokes. The bananas we'll leave to the monkeys."
Dan Obregon talks about Designer Customer Service at Multichannel Musings.
Lori sends us Building Relationships as You Are Selling at J Mark Walker - Sales Training.
Mark25 shares Building Customers' Trust For Success at Business School.
Doug brings us Scaling Customer Service at Service Untitled.
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Great links! Thanks for going ahead and getting it all setup.
Posted by: Doug | July 2, 2007 6:48 PM | Permalink to Comment