It follows that if you are sending an email, DO NOT address it to a large group if you want a specific response. Don't expect one of your many recipients to single herself or himself out to help. If you need to write to a group because everyone should know what everyone else is doing, use the body of the email to direct your requests to individuals by name.
This post by Itzy Sabo has a clear explanation of the psychology behind “volunteer dilemma” and good suggestions for getting better results with email. Itzy has an entire website devoted to dealing with email. Check it out!
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